1) Report the problem immediately:If you found any bug while testing, do not wait to write detail bug report later. Instead write the bug report immediately. This will ensure a good and reproducible bug report. If you decide to write the bug report later on then chances are high to miss the important steps in your report.
2) Reproduce the bug three times before writing bug report:Your bug should be reproducible. Make sure your steps are robust enough to reproduce the bug without any ambiguity. If your bug is not reproducible every time you can still file a bug mentioning the periodic nature of the bug.
3) Test the same bug occurrence on other similar module:
Sometimes developer use same code for different similar modules. So chances are high that bug in one module can occur in other similar modules as well. Even you can try to find more severe version of the bug you found.
4) Write a good bug summary:
Bug summary will help developers to quickly analyze the bug nature. Poor quality report will unnecessarily increase the development and testing time. Communicate well through your bug report summary. Keep in mind bug summary is used as a reference to search the bug in bug inventory.
5) Read bug report before hitting Submit button:
Read all sentences, wording, steps used in bug report. See if any sentence is creating ambiguity that can lead to misinterpretation. Misleading words or sentences should be avoided in order to have a clear bug report.
6) Do not use Abusive language:
It’s nice that you did a good work and found a bug but do not use this credit for criticizing developer or to attack any individual.
Conclusion:
No doubt that your bug report should be a high quality document. Focus on writing good bug reports, spend some time on this task because this is main communication point between tester, developer and manager. Mangers should make aware to their team that writing a good bug report is primary responsibility of any tester. Your efforts towards writing good bug report will not only save company resources but also create a good relationship between you and developers.
For better productivity write a better bug report.
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